Thank you to the ISPE for featuring this piece. To review
Thank you to the ISPE (International Society of Pharmaceutical Engineering) for featuring the following article penned by our Director, Ger Carton. You can view the original piece here
The life science industry faces similar challenges as other large legacy industries, such as banking when undergoing digital transformation. Both sectors are heavily regulated and struggle to introduce significant changes due to existing digital tools and complex requirements. Additionally, these industries often deal with the intricacies of global physical real estate, which adds further complexity to digital transformation efforts. A strong foundation is key to overcoming these challenges and ensuring the success of digital initiatives.
One notable example is Bank of Ireland (BOI), which encountered numerous obstacles in its quest to digitally transform its mobile application. Hindered by legacy systems, BOI's online banking app delivered a slow and frustrating user experience. In contrast, newer "Neo banks" like Revolut and Venmo, which started with a blank slate and embraced technology from the outset, have managed to surpass traditional banks in terms of digital experience.
Digital transformation efforts in the pharma industry often result in disconnected pockets of digitization that do not integrate well with the rest of the organization or its processes. This fragmentation can hinder the overall efficiency and effectiveness of digital initiatives. To overcome this disconnect, companies must prioritize building a solid foundation of data and technology.
A successful digital transformation strategy should prioritize building a solid foundation, starting with gathering and consolidating data, creating data lakes, and implementing new technology layers over existing legacy systems. The real work begins once the data lake is built, as organizations must curate and expose the data to the broader company, vendors, and suppliers.
A prime example of a successful digital transformation effort is Google Maps. Google invested heavily in architecture and data collection to create a data set that could be exposed to the world, prioritizing a strong foundation over flashy features. This approach has paid off, as Google Maps is now widely used and constantly updated by its users.
Successful digital transformation requires a focus on building a solid foundation before introducing advanced features. This approach should be an ongoing operational activity, rather than a one-time capital expenditure project, to lay the groundwork for the successful deployment of advanced technologies in the future.
To ensure a successful digital transformation, pharma facilities should follow these key steps:
By following these steps, pharma organisations and facilities can build a solid foundation for digital transformation, paving the way for the successful implementation of advanced technologies and solutions. By focusing on creating a cohesive, user-friendly experience that delivers meaningful value, pharmaceutical organizations can ensure their digital transformation efforts result in lasting, positive change.
In conclusion, digital transformation is a complex and challenging process that requires a strong foundation, clear objectives, and a phased approach. By prioritizing the foundational elements and engaging stakeholders throughout the organization, pharmaceutical organizations can effectively implement digital transformation initiatives that deliver meaningful value and drive long-term success. As the industry continues to evolve, organizations that embrace digital transformation and cultivate a culture of innovation will be well-positioned to thrive in an increasingly competitive landscape.
Read the original piece here